MANAGEMENT OF INCREASING PUBLIC KNOWLEDGE ABOUT THE IMPORTANCE OF MEDICAL RECORDS IN HEALTH CARE FACILITIES

Abstract

Medical records have use value as information on health care and patient treatment as evidence
in law enforcement processes, fostering medical personnel discipline, enforcing medical ethics, for
educational and research purposes, the basis for health service financing and for compiling health
statistics. Therefore, the filling of this medical record must be complete and should not be delayed
in filling it either for patients or health workers. However, many people do not know the important
function of completing medical records and disclosure of personal information that must be given
to health care facilities and even health workers who care for them in supporting the quality of
information on the medical records. The purpose of this activity is to increase public knowledge
about the importance of medical records for people seeking treatment at health care facilities. The
material presented related to the application of quality in medical records can be carried out starting
from the preparation of indicators, then the methods used can be in the form of quantitative and
qualitative analysis, dimensions depicted in medical record services, namely tangible (physical
evidence), reliability (reliability), responsivness (responsiveness), assurance (assurance) and
emphaty (empathy), and interest in quality control and costs. Material participants acted well during
the implementation of community service